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The Tax Coaches of Accountable: Your partners for all questions regarding freelancing

Written by: Tino Keller

Updated on: October 23, 2025

Reading time: 4 minutes

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Managing taxes can be a daunting task, especially for self-employed professionals in Germany. From understanding complex regulations to navigating through tax procedures, knowing you have someone to support you can save you a lot of worries and stress.

At Accountable, we understand these challenges and offer a solution with our team of dedicated Tax Coaches. In this article, we will show you how our Tax Coaches will support you in your tax journey and how they help to make bookkeeping and taxes smoother and more manageable for you.

💡Tip from Accountable: Accountable is a tax software designed for freelancers and Gewerbetreibende (trade persons) in Germany. It covers all the bookkeeping and tax obligations and is available as app and on web. Test it now for free!

What you can expect from your Tax Coach

Actionable assistance: Practical help in plain English

Tax matters can be complicated, and the last thing you need is a barrage of technical jargon and ambiguous explanations. Accountable's Tax Coaches are aware of this and will simplify complex concepts and provide practical help in plain English. Also, instead of vague statements like "it depends," they offer actionable guidance that you can easily understand and act upon. With this clear communication, we want to help you make informed decisions and stay in control of your tax obligations.

Software Support: Utilising Accountable's full potential

Accountable's Tax Coaches provide basic tax knowledge, but they also specialise in helping you navigate and utilise the full potential of the Accountable software. From explaining how to write correct invoices in the app to offering tips on how to save taxes, our Tax Coaches ensure that you have a comprehensive understanding of the software's features and capabilities.

For example, if you're unsure about the correct category for an expense, they are there to confirm or suggest the appropriate classification. They can also assist you in understanding numbers, tax computations, and interpreting letters from the Finanzamt (tax office).

💡Have a burning tax question in the middle of the night? You can always ask the Accountable AI Tax Advisor. It provides

Availability: Personalised answers to your questions

Unlike traditional tax advisors who often leave unanswered emails or struggle with follow-ups due to high client demand, our Tax Coaches ensure that you receive a personal answer to your questions within 24 hours. We do our best to offer you prompt and personalised support, that's why you can contact us through email and chat-messaging or even schedule a free phone call or a one-on-one video call in some of our paid plans.

Furthermore, at Accountable, we value user feedback and actively collaborate with our development team to optimise the app based on your suggestions.

Reliability: Committed to resolving issues

When you encounter issues or face challenges with tax-related matters, Accountable's Tax Coaches are committed to finding solutions. They don't give up until the problem is resolved. In contrast, tax advisors might struggle with proactively addressing your concerns due to their workload. With our Tax Coaches, even when it takes some time, you can rely on the persistence and dedication of the whole team, including our developers if needed, to ensure that you receive a solution to your problem.

Free Webinars: Learn from the experts

In addition to one-on-one support, Accountable offers free webinars that cover a variety of tax topics relevant to freelancers and Gewerbetreibende in Germany. These live sessions are designed to give you actionable insights, step-by-step guidance, and practical tips straight from our Tax Coaches.

Whether you simply want to understand how taxes work in Germany, optimise your tax savings or learn how to get the most out of the Accountable app, our webinars make complex topics easier to grasp. Plus, you can ask questions in real-time and get direct answers from the experts.

Attending these webinars is a great way to boost your confidence, stay up-to-date with tax regulations, and connect with a community of freelancers navigating the same challenges.

👉 Join our free webinars!

What our Tax Coaches don't do

While the Accountable Tax Coaches offer comprehensive support, it's important to understand their limitations. They aren't certified tax advisors and thus can't offer official tax advice. While the Tax Coaches offer extensive support, they do not provide tax or legal advice. In such cases, they will guide you towards certified tax advisors to address your specific needs.

They also do not encode your documents, review your accounting, submit your taxes on your behalf, contact the Finanzamt (tax office) in your name, perform tax computations, or handle the registration process for self-employment.

However, you can ask about any of those topics and our Tax Coaches will suggest next steps or get you in contact with the right person for your issue. For example, should you require official tax advisory services and you are a user of Accountable, they will connect you with certified tax advisors who possess the necessary qualifications and expertise.

Conclusion: Accountable Tax Coaches - giving you the confidence to handle your taxes

At Accountable, we want to provide more than just tax software for freelancers. We want to give you the personal support and feeling of security that software can't offer. With their actionable assistance, software support and commitment to resolving issues, our Tax Coaches provide personalised guidance to help you manage your taxes with confidence.

By leveraging their expertise and the Accountable software, you gain a better understanding of tax regulations and don't have to be afraid of mistakes.

Already have a question? Send us a message!

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Author - Tino Keller

Tino Keller is the Co-founder behind Accountable, driven by a mission to revolutionize how freelancers, self-employed professionals, and small business owners manage their taxes.

Who is Tino ?

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Hear it straight from our users

Prompte Beantwortung 🙏

Birgit Koch

Accountable hat mir den Alltag wirklich spürbar erleichtert. Besonders gefällt mir, dass die App logisch aufgebaut ist und man sofort versteht, wo man was findet. Viele Dinge, die sonst nervige Routine sind, laufen hier einfach automatisch im Hintergrund mit. Was ich besonders gut finde: Man verliert nie den Überblick. Die App zeigt klar, was erledigt ist und was noch ansteht. Belege erfassen geht super schnell. Foto machen, fertig kein ewiges Sortieren oder Nachtragen. Der Support ist wirklich klasse. Ich habe ein paar Fragen gestellt und immer schnell hilfreiche Antworten bekommen. Nicht nur Standardtexte, sondern echte Hilfe. Man merkt, dass die App ständig besser wird. Updates bringen wirklich sinnvolle Verbesserungen, nicht nur Kosmetik. Unterm Strich: Accountable nimmt mir spürbar Arbeit ab und sorgt dafür, dass ich mich weniger mit Bürokratie herumschlagen muss. Genau so soll es sein.

Anonym

Der Kundenservice ist ausgezeichnet, ich bin enttäuscht, dass sie keine E-Commerce-Kunden annehmen.

Anonym

Klasse Service! Persönlich und kompetent.

Anonym

Vielen Dank ich habe zu jeder frage oder Problem eine Lösung angeboten bekommen.

Jamil Hammoud

Tolle Software. Einfach zu benutzen. Fantasticher Customer Service.

Mehmet Baha

Ich bin neu bei Accountable und noch in der Testphase. Bisher konnte ich die App intuitiv bedienen und bei Fragen habe ich eine zeitnahe und herzliche Unterstützung bekommen (Danke, Daniela!:)) Nach aktueller Erfahrung, würde ich Accountable immer weiterempfehlen.

Monika Sorban

I love the simplicity of the app, and especially the customer support. I havent used the app a lot, but i will for sure recommend.

Argir Popov

It was clear, friendly and supportive

Carlo Loiudice

Accountable ist super modern gestaltet und sehr gut durchdacht. Besonders hervorhebenswert ist, dass es viele Tools in einem vereint: Buchhaltung, Geschäftskonto, Steuererklärung, Steuerberatung und vor allem der automatische Rechnungsversand ist super praktisch. Ich kann es nur empfehlen!

André Schröder